Social network data deletion

When you connect a social network to shub.social we store, encrypted, the permissions (tokens) the network grants us and your account’s public profile: name, username and picture. For the inbox and analytics we also store the comments, messages and metrics of that account. We never store your password.

How to delete your data

1. In your dashboard, open My networks and click Disconnect on the account: its permission, inbox messages and metrics are deleted immediately.
2. You can also remove access from the network’s own settings (for example, Facebook → Settings → Business integrations, or Google → Third-party connections). We receive the notice and delete the data automatically.
3. To delete your whole organization, its owner can open My profile → Data and privacy and schedule the deletion: it can be canceled for 30 days, after which everything is permanently erased, including the accounts of people who don’t belong to another organization. The same section lets you download a copy of your data. You can also email [email protected] from your registered address; we complete it within 30 days.

More details in our Privacy Policy.