Inbox

What comes in

Comments on your posts, mentions and direct messages from the networks that allow it (Facebook, Instagram, Threads, X, LinkedIn, YouTube and Bluesky). TikTok, Pinterest and Medium don't offer it through their API.

Using it

• It is checked automatically every few minutes; Refresh checks right away.
• Reply from the thread: the answer is posted on the network with your account.
• Archive resolved conversations.
• The number in the menu is your unanswered messages.

Team inbox

Assign each conversation to someone on the team; whoever replies to an unassigned conversation takes it over. Use the “Mine” and “Unassigned” filters to split the work, and leave internal notes only your team sees (they’re never sent to the network). The assignee gets notified.

Saved replies

In Inbox → Saved replies, create frequent texts (hours, prices, location). When replying, pick them from the selector; if you type [name], it is replaced with the name of the person who wrote to you.